Our proprietary Business Alignment Survey and Anatomy of a World-Class Capital Markets Organization diagnostic are self-assessment tools available to our members to measure the effectiveness of IT operations. They are each administered via a survey completed by senior leaders in your organization. We analyze the data and provide your organization with a personalized report of your survey results, including a consultation with a Research Director to offer support and guidance on how to address improvement opportunities, and provide assistance in developing next steps for your organization.
The Anatomy of a World-Class Capital Markets Organization diagnostic allows firms to measure the effectiveness of IT operations against 19 attributes. These elements are based on our research and partnership with hundreds of member companies. They are classified into several distinct categories, including:
· Corporate Governance
· Business Continuity
· Service Delivery & Management
· Vendor Management
· Talent Development
· Business Enablement
The Business Alignment Survey allows an organization to assess the degree of strategic alignment between its IT operations unit and internal business partners. We identified 23 key attributes to make this assessment, falling into these categories:
· Strategic Alignment
· Service Ethic
· Partner Support
· Operations Management
· Advisory Skills
· Communication Management
To learn more, please visit the Capital Markets website.
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