CORPORATE EXECUTIVE BOARD -- PRIVACY POLICY

The Corporate Executive Board ("CEB") is committed to protecting your personal information. This Privacy Policy (the "Policy") explains how CEB collects and uses the personal information that you provide online to one of our CEB websites (the "Sites"), as well as offline when participating in any CEB Program.

You should read this Policy before you submit any personal information to us. By using our Sites or registering your interest in CEB online, you consent to the collection and use of your personal information as outlined in this Policy. If you do not agree with the content of this Policy, you should refrain from using our Sites.

CEB, which owns and operates the Sites, has its principal place of business at 1919 North Lynn Street, Arlington, Virginia 22209, United States. We also have a business presence in Chicago and San Francisco, as well as in London, England and New Delhi, India. More information about CEB and its network of Programs can be found at www.executiveboard.com.

ITtoolbox.com, a wholly owned subsidiary of CEB, is subject to its own privacy policy which, can be found at http://www.ittoolbox.com/privacy/privacy_policy.asp.

In General. We may collect and store any personal information you enter on our website or provide to us in some other manner. Personal information is data that identifies you, or that can be combined with other information to identify or contact you, and includes (but is not limited to) your name, business or personal email address, job title, organization, organization’s physical address, direct telephone number, photograph, and biographical details. You are not obligated to provide us with any personal information, although you may need to provide some information to register as a member, submit a question, or engage in other transactions on our Site. We strive to limit the type of personal information that we collect to information that helps us accomplish our goal of providing first-class services for the benefit of our existing and prospective Members. Members.  If you are a CEB Member and access the restricted, Members-only areas of our Sites, CEB may collect additional information relating to your participation in CEB Programs. We also may obtain information about your access and use of CEB research materials, decision-support tools, and other online and offline offerings. Information from other sources.  We also may periodically obtain both personal and non-personal information about you from other sources. Examples of information we may receive includes updated contact information and additional demographic information. Please note that CEB may have previously collected personal information relating to you at the time you or your organization enrolled in a CEB Program or Programs, as well as in the course of allocating and issuing to you your unique ID and password to access the Members-only areas of our Sites.   Information collected automatically.  When you visit our website, we automatically collect and analyze certain information about your computer. This information includes but may not be limited to the IP address used to connect your computer to the Internet, information about your browser type and language, the date and time you are accessing our site, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address. Use of cookies and other technologies.  We use various technologies to collect information about your activities on our site.

• Cookies.  When you visit our website, we may assign your computer one or more "cookies." A cookie is a small text file that contains information that can later be read by us to facilitate your access to our site and personalize your online experience. For example, whenever you sign into our site, we will record your user ID in a cookie file on your computer. If applicable, we may also record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in." Also, through the use of a cookie, we may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.   
• Other Technologies.  We may use standard Internet technology, such as Web beacons (also called clear GIFs or pixel tags) and other similar technologies, to deliver or communicate with cookies and track your use of our site. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer and measure the overall effectiveness of our online content, advertising campaigns, and the products and services we offer through the site.  

• to respond to inquiries that you submit to us about CEB membership via the online "contact us" feature and determine which Programs and services will help you achieve your business goals;
• to send you membership details and information about CEB Programs and services that you have requested from us;
• to administer your membership and facilitate your access to and provide you with CEB resources, decision-support tools, and other materials available to you through your Program subscription;
• to communicate with you about surveys, marketing, promotions, executive-oriented events, educational forums, and other exclusive opportunities offered by CEB, including information about other CEB Programs in which you may be interested;
• to engage in research and analysis in order to maintain, protect and improve our Programs and services, as well as develop new services;
• to enhance the CEB network and CEB products and services; and
• to ensure the technical functioning of the Sites.

CEB believes that it is important that individuals are given the opportunity to exercise choice with respect to how their personal information is collected and used. If we propose to use your personal information for any purposes other than those described in this Policy or any service-specific privacy notices, we will allow you a convenient way to opt-out of such further uses.

Marketing Communications:  We hope you find value in the communications we provide, and we will respect your wishes not to receive marketing communications. Please note that we will continue to send you member services emails and other service-related communications regardless of any such request. These service-related communications are an integral part of the CEB Programs to which you subscribe. Rest assured that CEB will not share your information and personal details with other non-agent third parties for promotional or marketing purposes, without giving you a choice about such sharing.
Other Choices:  You can, if you wish, contact CEB and request access to your personal information, as described more fully below under "Access and Correction of Personal Information." We also will strive to comply with your wishes with respect to the handling of your personal information in all other cases, provided that this does not interfere with our provision of services to you or our legal or regulatory obligations. And, you are free to decline to provide personal information to us, although this may mean that you are unable to enroll in CEB Programs or continue to use our services.  

• When we engage service providers and third-party agents to process personal information on our behalf. When we do so, CEB requires that these service providers implement adequate technological and organizational security measures before they can receive any personal information from us.
• For legitimate business purposes connected with the provision of CEB goods, services, and benefits for executive customers. Where information is shared with a third party for a legitimate business purpose, CEB will seek reasonable assurances from that third party that the personal information will be processed for legitimate reasons and appropriately protected.
• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of CEB, our customers, or others; and in connection with our Terms of Service and other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

CEB operates the Sites in the United States and, depending on your country of residence, the submission of personal information to our Sites may involve some transfer of personal information to the United States. In addition, we may transfer personal information to our affiliate company in India and/or the United Kingdom and/or Australia for certain processing operations. You should be aware that privacy laws in the United States, India, Australia, and the United Kingdom may not provide protections equivalent to those of your country of residence. CEB has taken steps to ensure that appropriate levels of protection necessary to maintain the security and quality of your personal information are in place and that any transferred data is processed only in accordance with this Policy.

CEB Members also should be aware that, by participating in our online and offline peer networks and services, such as EPNConnect (described above), and Annual Executive Retreats and other conferences, information about them may be made available to other CEB Members throughout the world to facilitate intelligence-sharing across our membership. If you are uncomfortable with this transfer of your information, you should not use those services. Please refer to any more-detailed privacy notices governing such services for additional information about how they may affect your privacy.

CEB processes personal information only for the purposes for which it was collected and in accordance with this Policy or any service-specific privacy notices. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current. Where CEB receives any personal information directly from our Members, we rely upon our Members to provide us with information that is accurate and correct, and to inform us when the information becomes incorrect or out-of-date.

You can request access to any personal information that we hold about you and ask us to correct any personal information which may be inaccurate, except where the law requires otherwise. To access, correct or raise inquiries concerning your personal information in our possession, please contact:

Chief Compliance Officer, The Corporate Executive Board, 1919 North Lynn Street, Arlington, Virginia 22209; or email us at legaldept@executiveboard.com. 

In some cases, CEB Members can directly access their online profiles and other personal details, enabling them to amend, update or add information by themselves at any time by logging into the relevant Program webpage.

CEB has implemented technical and organizational security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal information. We review our systems regularly to ensure that the security and integrity of personal information in our possession is not compromised. Unfortunately, no data transmission over the Internet can be guaranteed to be entirely secure, and CEB assumes no liability for any damage suffered by you caused by the interception, alteration, or misuse of information during transmission.

Within CEB, we restrict access to personal information to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Programs and services. We subject our third-party agents to contractual controls to ensure that they apply suitable protections to any personal information they access or receive from us.

Please note that the effective security with respect to our Sites depends, in part, on our Members ensuring that any IDs and passwords that they have been issued by us are kept confidential and secure and that Members adhere to the restrictions on password and ID-sharing set forth in our Terms of Use.  

To provide increased value to users of our Sites, we may provide links to other websites or resources that are not part of the CEB network of Programs. CEB does not exercise control over these websites or their privacy practices.

Our Sites contain business-related content and are specifically aimed at and designed for use by adults. CEB does not knowingly solicit or collect personal information from or about individuals under the age of 18 years. If we discover that we have received personal information from an individual whom we believe to be under the age of 18, we will delete such information from our systems.

This Policy may change from time to time. If we make material changes to this Policy, we will post any Policy changes on this page. If we feel it appropriate, we will provide a more prominent notice (including, for certain services, email notification). Your continued use of our Sites following such posts or notices will signal your acceptance of such changes.

• If you have any additional questions or concerns about this Policy, please feel free to contact us at Chief Compliance Officer, The Corporate Executive Board, 1919 North Lynn Street, Arlington, Virginia 22209; or email us at legaldept@executiveboard.com. 

Last Updated: July 2008