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CEB's Sales & Service offerings deliver insights that upend conventional wisdom and change the way executives address long-standing and emerging business challenges. With our guidance, tools and training, sales and customer service/support leaders drive excellence in their organizations.

Featured Insights

2014 Top Insights

Learn five critical trends that are shaping the business, and how leading companies are addressing key Sales & Service challenges.

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CEB at Dreamforce '14

CEB joined the biggest cloud computing event of the year! Check out our presentations for Sales and Service Leaders.

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The Challenger™ Virtual Summit

Brent Adamson and Matt Dixon will teach Challenger™ skills to help differentiate your team and make the sales experience your competitive advantage in this interactive online experience.

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CEB Sales and Marketing Summit

Join over 800 of your peers at the 2014 Summit; featuring a variety of presentations, breakouts, and networking sessions, aimed at giving you new insight on how to solve your specific challenges.

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The Hidden Cost of a Failed Manager

The cost of one failed sales manager can be as high as $4 million which equates to lost productivity, poor team engagement, lackluster customer experience, as well as recruitment, salary, and training expenses. Avoid this common mistake and properly equip your sales managers for success.

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Reducing Risk Management's Organizational Drag

Learn how the best companies are encouraging healthy risk.

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The Effortless Experience

CEB's new book reveals most customers don't want to be dazzled; they want an effortless experience.

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Dismantling The Sales Machine

How to Win in Today's New Selling Environment.

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The Challenger Sale

CEB's best-selling book reveals the sales approach that consistently wins in today's world of empowered customers.

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