CEB's Procurement & Operations practice includes procurement, real estate and operations professionals from the world’s leading companies. We provide best practices, tools, and ideas from the world’s leading companies to improve functional performance, develop teams, drive innovation that unlocks new savings for the business, and transform the department into a more strategic function that delivers sustainable value over time.
Blinded by Delight
Learn how the best companies get customer-centric service right.
The Next Generation of Cost Efficiencies
Procurement organizations can generate 2x the savings on average, not by expanding the coverage and compliance of existing policies, but by fundamentally transforming their approach to category, supplier, and stakeholder management.
Become a "Customer of Choice"
Only 5% of customers receive truly differentiated access to their suppliers' resources. Our latest report reveals how leading companies are becoming "customers of choice" and gaining competitive advantage through innovative supplier management.
Occupancy Expense & Space Utilization Benchmarking
Learn how your CRE costs and utilization compare to peers. Download the OESU summary report to view aggregate trends in CRE expenses, as well as strategic implications for key CRE focus areas.
Implementing Sales and Operations Planning
Identify improvement opportunities and capture ROI in your S&OP and demand-supply planning process.
The Evolution of Procurement Performance
Over the past three years, changes to key performance metrics - like savings rate and spend coverage - have driven procurement leaders to re-allocate their budgets and project portfolios.
The Growing Importance of the Global Supply Chain
Truly "Customer-Focused" supply chains will be a primary driver of competitive advantage over the next decade.