CEB's Sales & Service offerings deliver insights that upend conventional wisdom and change the way executives address long-standing and emerging business challenges. With our guidance, tools and training, sales and customer service/support leaders drive excellence in their organizations.
Blinded by Delight
Learn how the best companies get customer-centric service right.
The Effortless Experience
CEB's new book reveals most customers don't want to be dazzled; they want an effortless experience.
Hard Work Does Not Win The Deal
Asia's traditional "Hard Working" and "Relationship" oriented salesperson is no longer the most successful.
Asia Sales Research Calendar
See the research prioriteis for the Asia Sales Leadership Council in 2013
The end of solution selling
Customers don't need salespeople - so sales leaders need a new playbook.