The Challenger Sale: Taking Control of the Customer Conversation

Bonus Materials

Use these supplemental tools provided by CEB to begin implementing the key sales strategies outlined in The Challenger Sale.

Are You a Challenger?

Take this 10-question self-assessment to test the strength of your Challenger skills.

Download the Assessment

Why Should Customers Buy from You?

Take this self-assessment to measure the strength of your “Why Buy” statement.

Download the Assessment

Book Discussion Guide

Reflect on the key insights from The Challenger Sale with your salesforce.

Download the Podcast

Challenger Coaching Guide

Enhance your team’s performance by improving their ability to teach, tailor, and take control.

Download the Guide

Challenger Hiring Guide

Use these interview questions to identify, select, and hire reps that demonstrate the Challenger profile.

Download the Podcast

Graphical Summary of Challenger Data
(updated with new material, 5 Oct 2011)

Learn about the Challenger Rep® and what makes them successful.

Download the Podcast

Challenger Podcast: Episode 1

Listen to a 4-minute overview from Brent Adamson that answers “What type of seller is 4x more likely to succeed in today’s complex selling environment?”

This is one episode in a five-part series available to participants of the Challenger Development Program.

Download the Podcast
Are you interested in building Challengers in your organization?
Learn about the Challenger Development Program.
  • The Challenger Sale speaks to the core of how we’re engaging with our clients. We want our sales force to deliver insight and value, not sales pitches. That’s why our entire organization is being trained on the skills that make Challengers successful. We’re already seeing the results and I’m confident our focus will continue to differentiate us in the eyes of our clients."

    Kevin Warren
    President U.S. Client Operations, Xerox Corporation

  • I recommend the challenger program to you as not only a way to help your customers succeed but as a way of building a career, culture and reputation that will ensure your own success for many years to come."

    Luke Clifton
    Group Executive, Sales Macquarie Telecom

  • The Challenger Sale is giving my team a great track for extending a sales strategy we initiated four years ago. The timing was perfect and it's one of the best most relevant approaches or perspectives ever developed. It validates my impression that you are the best in the business at doing timely, relevant research and extracting the implications for Sales and Marketing."

    Tim Treu
    SVP Sales, O.C. Tanner Co.

  • Groundbreaking, timely and disciplined research – presented in a way that is both intuitive and completely actionable – it has already impacted our organization by creating a customer lens that impacted our sales recruiting, hiring, training and deployment."

    Jeff Connor
    Senior Vice President & Chief Growth Officer, ARAMARK Global Food, Hospitality and Facility Services

  • The Challenger Sale shows you how to maintain control of the complex sale. The output of this superbly researched body of work is that you will know how to better differentiate your organization, your offering, and yourself in the mind of the customer."

    Adrian Norton
    VP of Sales, Reckitt Benckiser Pharmaceuticals

  • This is a must-read book for every sales professional. The authors' groundbreaking research explains how the rules for selling have changed—and what to do about it. If you don't want to be left behind, don't miss this innovative book providing the new playbook for selling success.”

    Ken Revenaugh
    VP, Sales Operations for Oakwood Temporary Housing

  • The amazing thing is that the Challenger sales rep has been hiding in plain sight all these years. The Challenger Sale breaks the winning elements of this powerful approach into a set of teachable skills that can take even a top sales team to a new level of results delivery in the post-financial crisis era."

    Dan James
    Former Chief Sales Officer, E.I. DuPont

  • The most important advance in selling for many years.”

    Neil Rackham
    Author of SPIN Selling

  • There is a healthy dose of constructive tension throughout this brilliant book. Tension that will bring insight and clarity into how customers buy today and how your sales team must sell. If you are seeking to raise the bar in your organization—The Challenger Sale is a must read.”

    Tom Meek
    Vice President Sales Henkel Adhesives Technologies

  • After reading this book sales leaders will have a roadmap for creating a sales culture that will differentiate them from the competition. The approach is reproducible and scalable.”

    Tyrone Edwards
    Former SVP Sales and US Commercial Operations, Merck

  • Dixon and Adamson offer here an absolutely stunning whack on the side of the head to any sales leader who is perplexed and paralyzed about how to get their whole team performing in the never-been-so-tough world of complex, B2B sales. It’s a must read. That’s M-U-S-T.”

    Dave Stein
    CEO & Founder, ES Research Group, Inc.