With the current state of the global economy, job creation and stimulating growth has been a major—and contentious—topic of political discussion in recent months. In the United States in particular, several politicians have championed domestic job creation and vilified organizations that choose to locate their operations outside of the US.
Not surprisingly, many service organizations find themselves squarely in the crosshairs of this political push and are now grappling with the implications of proposed legislation, as well as the public perception of businesses that outsource.
For companies, these emerging challenges only compound the existing difficulty of maintaining a healthy relationship with their outsourcing partner(s)—which can be tricky regardless of whether that partner is located domestically or abroad. And to further complicate matters, political unrest in some countries has led organizations to fret about the security of their substantial investments.
Here at CCC, we’ve certainly noted a renewed interest in outsourcing/offshoring-related topics among the membership, including:
- How are other companies evaluating their current outsourcing options? Are companies backshoring, or bringing centers back to their home countries, in response? Read More »