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Home » CEB Customer Contact Blog, Sales & Service » Customer Service in the News | Week of April 23rd

Customer Service in the News | Week of April 23rd

Posted on  23 April 12  by 

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Customer Service News

  • Disney’s customer service consulting business ‘sharing the magic’ behind the experience [NY Times]
  • Eight ways to improve your social media service. Step 1?…outsource [Mashable]
  • Customer loyalty app Tagtile the latest Facebook acquisition leading up to IPO [IT Pro]
  • And finally, a behind-the-scenes look at AMEX’s revamped customer service operation [CNN Money]

Disney’s customer service consulting business ‘sharing the magic’ behind the experience

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