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Nick Toman
Contributor
Nick Toman

Nick serves as Research Director of CEB's Sales Executive Council, leading an incredible team of researchers and consultants in the pursuit of the right approaches to managing the sales function, contrary or dissonant as those truths may be. Prior to leading the research team, Nick spent several years leading CEB's Customer Contact Council, which works with heads of customer service. Can’t find Nick at work? He’s probably gone fishing, no joke.