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The Five Imperatives

#1: Improve Cost Discipline: Reduce COGS And Capital Use, Not G&A Spending

  • Focus on cost of goods sold rather than general and administrative expenses to achieve long-term cost discipline.
  • Incorporate capital costs into SKU reduction efforts.

#2: Protect Growth Initiatives: Elevate, Consolidate, and Protect Innovation Funding

  • Name and protect explicit growth bets in the capital budget.
  • Incorporate concrete innovation targets into performance expectations and reporting, even amid belt-tightening.

#3: Leverage Financial Strengths: Reenvision Your Value Chain as a Capital and Pricing Chain

  • Foster innovations that target the shifting financial strength of customers and suppliers.
  • Use the crisis to price for the true value of intangibles that customers underappreciate.

#4: Exploit Risk Opportunities: Embrace, Don’t Eradicate, the Right Risk Exposures

  • Harmonize executive risk tolerances and pursue those you are uniquely positioned to manage.
  • Evaluate your contract portfolios with an eye toward renegotiating past (and changing future) contract terms.
  • Robustly manage fraud risks by identifying and punishing incidents of misconduct early in the down cycle.

#5: Make Critical Talent Plays: Use Today’s Crisis to Court and Cultivate Tomorrow’s Winners

  • Seize the opportunity to close critical skill gaps with “not-in-play” talent.
  • Reward relative outperformance (even if you must court the wrath of executive pay watchdogs).
  • Use the economic crisis to sharpen the acumen of future executives.
  • Re-brand the employment value proposition to recoup productivity losses from suddenly disengaged talent.
  • Embrace offshore centers as a source for critical skills and next-generation executive leadership, not just low-cost execution.

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