The Five Imperatives
#1: Improve Cost Discipline: Reduce COGS And Capital Use, Not G&A Spending
- Focus on cost of goods sold rather than general and administrative expenses to achieve long-term cost discipline.
- Incorporate capital costs into SKU reduction efforts.
Additional Resources
- Cost Savings That Stick
- Clorox's Process Cost Evaluation
- Snark's* Product Portfolio Complexity Management
- Clorox's Good/Bad SKU Management
- Clorox's SKU Management Business Case
#2: Protect Growth Initiatives: Elevate, Consolidate, and Protect Innovation Funding
- Name and protect explicit growth bets in the capital budget.
- Incorporate concrete innovation targets into performance expectations and reporting, even amid belt-tightening.
Additional Resources
- R&D Budgets: Leaders Allocate Project Portfolios Differently
- Alcoa's Growth Set-Asides
- Solvay's Adaptive Project Development Discipline
- Alpha’s* Growth Platform Guardians
#3: Leverage Financial Strengths: Reenvision Your Value Chain as a Capital and Pricing Chain
- Foster innovations that target the shifting financial strength of customers and suppliers.
- Use the crisis to price for the true value of intangibles that customers underappreciate.
Additional Resources
- Interface's Business Model Experimentation
- QRS Computers* Supplier Risk Scorecard
- Baker Hughes' Value-Creation Scorecard
- ON Semiconductor's Solution Pricing Decision Rules
#4: Exploit Risk Opportunities: Embrace, Don’t Eradicate, the Right Risk Exposures
- Harmonize executive risk tolerances and pursue those you are uniquely positioned to manage.
- Evaluate your contract portfolios with an eye toward renegotiating past (and changing future) contract terms.
- Robustly manage fraud risks by identifying and punishing incidents of misconduct early in the down cycle.
Additional Resources
- Boxwell* Risk Tolerance Usability Indicators
- Ecolab's Growth Gap Portfolio Analysis
- Cadbury Schweppes' Supplier Financial Analysis Guidelines
- Preempting the Risk of Compliance Failures: Five Leading Indicators of Misconduct
- Ada Financial's Institution-Wide Risk Visibility Dashboard
#5: Make Critical Talent Plays: Use Today’s Crisis to Court and Cultivate Tomorrow’s Winners
- Seize the opportunity to close critical skill gaps with “not-in-play” talent.
- Reward relative outperformance (even if you must court the wrath of executive pay watchdogs).
- Use the economic crisis to sharpen the acumen of future executives.
- Re-brand the employment value proposition to recoup productivity losses from suddenly disengaged talent.
- Embrace offshore centers as a source for critical skills and next-generation executive leadership, not just low-cost execution.
Additional Resources
- Crafting A New Science of Candidate Outreach
- Building A High-Return, Long-Term Incentives Package
- Aligning the Interests of Agents and Owners: An Empirical Examination of Executive Compensation
- Five Essential Roles for Leader Led Development
- Retention of Key Talent During Business Uncertainties
- Sabre Inc's Manager Toolkit for Engaging Direct Reports
- Attracting and Retaining Critical Talent Segments: Building A Competitive Employment Value Proposition
- Customizing the Employment Offer: Comparisons Across Geographic Regions
- Cut Risk of Employee Turnover by Half (or More)
* Pseudonym
2009 Guidance Imperatives
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